Complaints Form

Please complete the following sections as thoroughly as possible. Your complaint will still be fully considered even if all of the information is not included however the resolution may be delayed and we may need to contact you further regarding the matter.

Reference / CID

Domain Name, if applicable

Company Name

Contact Name

Contact Phone Number

Email Address

Please give details of your complaint or comment

Have you previously raised your complaint with the department that provides the service?

If appropriate, please confirm the person, and/or department, you are complaining about and what it is you consider they did wrong

Please give details of how you have been affected by this issue

What did you suggest Freestart do to resolve this issue

(Alternatively you can print this form and post it to us.)